The quickest way to access copies of documents is via your customer login in the online shop.
- Accessing copies of documents in the online shop (using your customer login)
- Log in to the online shop using your customer login.
- Go to [My Account] and select [My Orders].
- In the order history, open the relevant order using the [>] icon.
- Under [Manage Orders], you will find the [Invoices and Credit Notes] section.
- Select the required document and click on [Send by email].
- Enter the required email address and click on [Request document].
- The document will usually be sent to you by email within a few seconds.
Note: Don’t have a login yet? Register here conveniently in the Strauss online shop
- Requesting copies of documents without an online login
- If you do not have a customer login or do not yet receive our documents digitally, we can also send you invoices and credit notes directly by email.
- Send an email to info-se@strauss.com.
- Please provide the following details:
- Your customer number
- Your customer details (e.g. name/company, address)
- The email address to which we may send your documents in future
On request, we can set up digital delivery of invoices and credit notes directly to your email inbox.
If you have any questions about registering in the online shop or requesting copies of documents, please contact our customer service team.