Order procedure
Payment process and invoice
Shipping and delivery
- Is it possible to track my delivery?
- Can I have my order sent to another address?
- Part of my order has not been delivered. When will the rest of my items arrive?
- How long will it take for my delivery to arrive?
- How long are delivery times for work clothing with print or embroidery?
- What are the delivery times at Strauss?
Return shipment and exchange
- I have no returns form. What should I do?
- Are refined products excluded from exchange?
- What is not permitted for exchange?
- I have received the wrong size or colour. How should I proceed?
- How do returns work?
- How should returns be packaged?
e-Business
- Which interfaces does STRAUSS offer?
- OCI PunchOut
- Electronic catalog
- Processing orders via EDI
- Is a transfer via DATANORM or IDS possible?
- Which e-procurement purchasing portals does STRAUSS support?